Scheduling goals

During orthodontic treatment you will typically see us every 4-12 weeks, and some of these appointments will inevitably conflict with work or school schedules.

Our goal is to minimize these inconveniences as much as possible. In order to achieve this goal, we have established scheduling guidelines that we hope will make attending for appointments more easier.

For example, due to our location within a few minutes walk of schools in Mount Eliza, we have altered our scheduling to enable patients to attend during the school lunch hour and thereby not missing school time.

Adjustment Appointments

During these shorter appointments, we will make technical adjustments to your braces. Most of our patients schedule these appointments at various times during the day. These appointments will occasionally occur during work or school hours, and we are happy to provide you with a written excuse slip.

Longer Appointments

We consider these to be of 30 minutes or longer and are scheduled in the later morning and early afternoon. This will allow us to see more patients before and after school or work for shorter appointments. Appointments such as placing and removing braces are scheduled during school hours to provide the best possible focused care while reducing scheduling difficulties for daily shorter appointments.

How to Keep your Treatment on Schedule

  • Keep Regular appointments
  • Maintain good oral hygiene
  • Be careful with what you eat
  • Try not to break appliances
  • Wear rubber bands or headgear as directed
  • Follow through with recommended treatment and referrals

Appointment Reminders

We can provide our patients with the courtesy of an email and or text message two days prior to their scheduled appointments.


True orthodontic emergencies are rare, and most orthodontic problems such a broken wires or braces can be handled by scheduling a repair appointment or may be done at your next appointment. Please contact us with the nature of your problem so we can guide you in an appropriate action and make you comfortable as quickly as possible. Also, please visit the Emergency Info page on our website to see if a temporary solution is available at home.